How to keep your Sanlam account safe
Protect your personal data by using Sanlam Secure Services’ user-friendly platform to manage your portfolio. To help keep your account safe:
Turn on email or mobile notifications for important account activities
Use your login details with a one-time pin sent to your mobile phone
Keep your password and devices secure
How to protect your email account and passwords
Keep your email safe
Protect your email with a strong password and enable multi-factor authentication (MFA) using apps like Google and Microsoft Authenticator for added security.
Keep your account safe
Avoid using the same password for multiple sites and never share your passwords with anyone. Sanlam will never ask for your username and password.
Keep your device safe
Secure your device, don’t share it and keep your contact details updated on Sanlam Secure Services for SMS or email notifications about login and password reset activities.
Ways to create a secure password
- 1: Don’t use the same password across multiple sites
Using the same password across multiple sites is unsafe. If a cybercriminal gets hold of that password they can use it to access your accounts on these sites.
*Note: Did you know your usernames and passwords are likely being traded on the dark web? Your login credentials could be one of billions on sale because of numerous data breaches over recent years. Cybercriminals use these stolen credentials to fraudulently access people’s accounts.
- 2: Use strong passwords that you can remember
Here is a tip on how to create a long password that is memorable:
Use a passphrase or pass-song
Take a song, such as "I miss the rains down in Africa" which might become "ImtrdiA"
Add a special character like an emoji: "ImtrdiA:-D"
Add a number that you can remember: "1995ImtrdiA:-D"
- 3: Consider using a password manager
A password manager will generate long and unique passwords for all your online accounts while you only need to remember one strong password.
Other ways to stay safe online