Disability and accident cover
Please follow the instructions below to submit a disability or accident claim, if covered by a Sanlam benefit providing such cover. If a claim is approved it will be paid out as a lump sum. For Sanlam Indie claims, please visit the Sanlam Indie claims section for more information.
Start your claim
Disability and/or Accident benefits could provide cover for:
The inability to do your occupation due to an illness or injury
Losing a limb, vision, hearing or speech
Fracturing a hip or requiring a joint replacement
Accidental injuries like burns, amputations and gunshot wounds
Being diagnosed with certain illnesses like heart disease, clinical dementia or epilepsy
Please note that all of the above mentioned are merely examples of possible claim events. Please refer to your policy contract for specific information on what you are covered for and for the requirements that must be met to qualify for a claim.
- What benefits are in this category?
Disability
Accidental Disability
Physical Impairment
Functional Impairment
Comprehensive Impairment
Accidental Injury
- Which supporting documents do I need?
The Declaration by Employer form (if you are not self-employed)
Specialist medical reports or tests (if relevant)
A copy of your ID
A SAPS report of the injury sustained at work if a claim was caused by an accident, as well as the result of the investigation if already finalised
Download your claims forms
Please download and complete all the forms below in order to submit your claim.
Select all | ||
|---|---|---|
| Disability (AE2643) (ENG) | ||
| Disability (AE2643) (AFR) | ||
| Impairments and Accidental Injuries (AE2738) (ENG) | ||
| Impairments and Accidental Injuries (AE2738) (AFR) | ||
| Declaration by Employer (AE2736) (ENG) | ||
| Declaration by Employer (AE2736) (AFR) | ||
| Disability Cover for sportsmen and women (CPC004) (ENG) | ||
| Disability Cover for sportsmen and women (CPC004) (AFR) |
Select All |
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Submit & track your claim
Once you've completed the claim form and collected all the required documents, you can submit it to us in any of the following ways:
Upload your form
Upload your completed claim form and supporting documents
Send us your form
Alternatively, submit your claim by forwarding us your completed form and supporting documents by:
Email: livingbenefits@sanlam.co.za
Dropping it off at your nearest Client Care Centre
Working through your financial adviser
Next, we will assess your claim, request any additional information if required, and let you know of the outcome within 10 working days. If you are unhappy with the outcome of your claim, you are welcome to appeal to us to reconsider, or you may refer your complaint to the Sanlam Arbitrator.
Submit other claims
- Other claims
Death cover
You can claim for the death of a loved one who had life cover or a savings policy with Sanlam.
Funeral cover
If you’ve taken out a standalone Funeral cover policy with Sanlam or Sanlam Indie.
Funeral benefit
Submit a claim if you have Life Cover policy with a Funeral benefit.
Income protection cover
Disability and/or accident benefits could provide cover for the inability to do your occupation due to an illness or injury.
Severe illness cover
Severe Illness/Dread Disease/Child Illness and Injury benefits cover a variety of illnesses, impairments and injuries.
Sickness benefit cover
Sickness benefits cover you for being booked off on sick leave by a medical doctor.
One medical plan
You can claim for One Medical Plan benefits after being discharged from hospital, or if you have been in the hospital for three days or more.
Submit your claim here
ZA