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How can we help you today?

Here you can find the right people to talk to.

Live with confidence

It’s more than a new motto.  It’s our promise to you.

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Start a claim

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Use self-service to manage your account

Log in to your Sanlam account to make use of the secure service to manage payments, personal info, beneficiaries and documents.
  • Get documentsTax certificates, product documents and statements.
  • Update details Contact, address, security and personal details.
  • Manage beneficiaries Update, add and remove beneficiaries.
  • Withdrawals Request a Two-pot retirement withdrawal.
Get in touch

Need service support?

For claims, and your policy-related queries, use the Sanlam Client Care WhatsApp self-service on

0860 726 526

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General enquiries
Sanlam Reality
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Give us kudos
If we've delighted you, we would like to know in order to motivate and reward our team.
Raise an issue
If you're dissatisfied with our service, or any of our products have disappointed you, we would like to hear about it.