Sickness benefit
Please follow the instructions below if you have a Sickness benefit. If a claim is approved it will be paid as a monthly income. Sickness benefits cover you for being booked off on sick leave by a medical doctor. Please refer to your policy contract for specific information on what you’re covered for and for the requirements that must be met to qualify for a claim. For Sanlam Indie claims, please visit the Sanlam Indie claims section for more information.
Start your claim
Sickness benefits cover you for being booked off on sick leave by a medical doctor. Please refer to your policy contract for specific information on what you’re covered for and for the requirements that must be met to qualify for a claim.
- What benefits are in this category?
Sickness
- Which supporting documents do I need?
Fully completed claim form, including the declaration by the attending doctor or dentist
Legible copies of certificates of illness provided by the attending doctor or dentist
Sick note and any additional reports related to your illness
Download your claim forms
Please download and complete all the forms below in order to submit your claim.
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| Sickness Benefit Claim form (CPC001) (ENG) | ||
| Sickness Benefit Claim form (CPC001) (AFR) |
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Submit & track your claim
Once you’ve completed the claim form and collected all the required documents, you can submit it to us in any of the following ways:
Upload your form
Upload your completed claim form and supporting documents
Send us your form
Alternatively, submit your claim by forwarding us your completed form and supporting documents by:
Email: sickness@sanlam.co.za
Post: Sanlam Sickness Benefits Claims, PO Box 1, Sanlamhof, 7532
Dropping it off at your nearest Client Care Centre
Working through your financial adviser
Next, we will assess your claim, request any additional information if required, and let you know of the outcome within 10 working days. If you are unhappy with the outcome of your claim, you are welcome to appeal to us to reconsider, or you may refer your complaint to the Sanlam Arbitrator.
Submit other claims
- Other claims
Death cover
You can claim for the death of a loved one who had life cover or a savings policy with Sanlam.
Funeral cover
If you’ve taken out a standalone Funeral cover policy with Sanlam or Sanlam Indie.
Funeral benefit
Submit a claim if you have Life Cover policy with a Funeral benefit.
Disability/accident cover
Cover for the inability to do your occupation due to an illness or injury.
Severe illness cover
Severe Illness/Dread Disease/Child Illness and Injury benefits cover a variety of illnesses, impairments and injuries.
Income protection cover
Disability and/or accident benefits could provide cover for the inability to do your occupation due to an illness or injury.
One medical plan
You can claim for One Medical Plan benefits after being discharged from hospital, or if you have been in the hospital for three days or more.
Submit your claim here
ZA