Credit solutions

Learn more about credit

Most people think of credit as bad, but, actually, it forms part of your financial power – if you keep up with and understand your credit profile.
Learn more about credit - splash

    Good and bad credit

    The difference between good and bad credit often comes down to what you need vs what you want – and it’s mainly splurging on what you want that creates the problem. It’s never a good idea to use credit for luxurious activities; after the festivities are over, the debt will keep you in its stranglehold.



    When obtaining credit, avoid bad credit and rather invest in good credit, like finance solutions that offer lasting results.

    Good credit

    Money spent on items that increase in value or lead to a financial gain.

    • Home improvements to increase the value of your house

    • Education to build a better career

    • A new and reliable car to ensure the safety of your family

    Bad credit

    Money spent on items that decrease in value, especially when they come with high interest rates.

    • Luxury items

    • Expensive holidays

    • Big events such as a wedding or birthday

    • New clothing and fancy cars

    Ways to improve your credit score

    Credit providers use your credit score to assess the risk of taking you on as a client. 
A low credit score can result in rejection or a high interest rate.

    1. Credit providers will check your credit payment history to see if you have paid your debt instalments on time every month. Check if there are any instalments which you haven’t been paying as you are supposed to and start paying them in full every month.

    2. Try to establish a healthy balance of credit accounts so you can build a strong credit history. A healthy balance can include credit accounts with stores, a mortgage agreement and service contracts. Remember to set reminders for yourself to pay your instalments on time.

    3. Commit to paying off all your accounts that are in arrears. Make it your goal to spend less than 30% of your credit limit in order to avoid spending money you don’t have. You can also take the necessary steps to pay all your outstanding debt so that any negative information can be removed from your credit report.

    4. Check your credit reports regularly and make sure there aren’t any negative issues that are dragging your credit score down. Look out for things like a court judgment, where a court issued an instruction to you to pay an outstanding debt amount, or an old issue that’s been resolved but still appears on your report.

      Register for your free Sanlam Credit Dashboard to ensure that your credit report is accurate.

    Avoid getting scammed

    Avoid getting scammed

    The online world has given criminals even more opportunities to defraud innocent people who may be experiencing financial stress. So, look out for suspicious emails and messages, and scam artists who claim to be affiliated with Sanlam.

    Should you receive a loan offer, investment opportunity, or any Sanlam communication that makes you feel uneasy, please contact our customer care team or report it to your local police station.

    Talk to us

    Need to talk to someone about credit solutions?

    Client support

    0860 06 10 58

    08:00 - 17:00 | Weekdays

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