Phishing
Phishing is when you’re contacted unexpectedly and asked for personal information, to take an action, open an attachment or click on a link. To protect you and your data:
Know you can be contacted on email, WhatsApp, SMS, Facebook, LinkedIn or a phone call
Always think before you respond
Never give out personal information including user IDs and passwords
How to spot a fake or phishing email
Unsafe links can let hackers in. Phishing preys on emotions, clouding judgment. Pause for 10 seconds, think before you click. Watch out for fake emails. Remember, the next email you receive could be FAKE.
FAKE dimensions
Feeling:
Does the message make you feel curious, greedy, scared or does it try to pressure you?
Action:
Does the message ask you to click a link, open an attachment or give personal information?
Know:
Secure your device, don’t share it and keep your contact details updated on Sanlam Secure Services for SMS or email notifications about login and password reset activities.
Expect:
Did you expect this email? Even if you know the sender, their account may have been compromised. Verify the email if you're unsure, if it's about payments or your financial or personal information.
Other ways to stay safe online